Top Skills
Admin
Appointment Setter
Customer Service
Operation analyst


A Bit About Me
Experienced professional with a background in customer service, operations, financial processing, and administrative support. Skilled in coordinating workflows, managing documentation, and handling time- sensitive tasks for international clients and teams. Adept in compliance-driven environments and multi- system processing, ensuring smooth, accurate, and efficient end to-end operations.
Work Experience
Customer Support
April 2024 - 2025
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Manage CRM
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Handle schedule
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Convert warm leads
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Admin
Customer Service
BnB Transfer
2023 - 2024
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Assisted international clients
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Ensure accurate information has been process
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Resolve client issue
Operation Analyst
Wells Fargo
2019 - 2023
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Handle end to end operational process
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Ensure accuracy and timely completion of work
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Served as Subject Matter expert
Customer Executive
Thomson Reuters
2016 - 2018
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Provide support for clients financial markets
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Resolve service issue
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Coordinate dispatch



