Top Skills
Admin
Social Media Manager
Customer Service
Graphic Designer
A Bit About Me
Accomplished professional with a proven track record in customer service, data management, problem-solving, and marketing. Proficient in handling high call volumes, maintaining data integrity, and resolving technical issues efficiently. Skilled in multitasking, prioritization, and fostering strong client relationships. Possesses a keen eye for detail and a results-driven approach, adept at boosting sales productivity and brand visibility. Wellequipped to excel in an executive assistant role and Technical Support.
Work Experience
Social Media Manager
Freelancer
2024 - 2025
-
​Creating posters and banners for clients.
-
T-shirt designs Creating brand logos.
-
DCreating posters and banners.
-
aking videos using Canva for daily output Using google sheets or Trello for scheduled posting
Customer Service Representative
Razar Towing Services
2023 - 2024
-
Cater client needs
-
Handle 100+ calls per day
-
Update Customer information in the system
-
Admin
Healthcare Representative
Legato Health Technologies
2021 - 2024
-
Verifying benefits for clients and providers.
-
Processing member claims.
-
Addressing inquiries and providing clarifications via phone.
-
Handled 10+ medical claims daily, resulting in a lesser turnaround time for the members.
Assistant Video Editor
My Revery
2019 - 2021
-
Customizing wedding video clips according to client preferences.
-
Developing a portfolio for pre-wedding presentations.
-
Creating a marketing portfolio for the company that leads to a 16% increase on SEO optimization and market visibility.
-
Drafting proposals and quotes for wedding and prenuptial service