Top Skills
Technical Support
Client Data Manager
Inside Sales
Reservation Specialist


A Bit About Me
I'm a versatile professional with experience in technical support, client data management, inside sales, and reservation sales. Over the years, I’ve developed strong communication, problem-solving, and customer service skills, supporting both clients and internal teams to meet business goals. I enjoy working in fast-paced environments and take pride in delivering efficient, client-focused solutions.
Work Experience
Technical Support Representative
Microsoft
2021 - 2025
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Provide support both chat and call ticket
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Resolve Windows related cases
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Resolve 365 or Office related cases
Client Data Manager
Solid Offers
2022 - 2025
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Data Mining
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Data Research
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Skiptracing of data
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Resolve to ticket
Inside Sales Associate
Solid Offers
2021 - 2022
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Cold Calling and pre-qualify leads
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Email and text management
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Push leads information to client
Reservation Sales Specialist
IHG
2019 - 2021
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Responsible for booking hotel reservation
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create, modify, and cancel hotel reservation
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Transfer customer to partners