I’m a proactive and fast learner person based in Bogotá, Colombia, with over seven years of customer support experience. Bilingual in native Spanish and C1 English, I’m passionate about solving problems efficiently and leveraging technology to enhance productivity. With five years of remote work experience, I excel in time management skills and staying organized to achieve every task and goal assigned. I thrive on challenges and am eager to learn, especially in technology, considering myself quite tech-savvy and confident in navigating new software, having solid experience on the SaaS environment as well as managing various CRM systems throughout my career. Reliable and respectful, I value strong interpersonal relationships and am always looking for ways to grow and bring value to the table.