Top Skills
Market Researcher
Admin Assistant
QA Specialist
Technical Support


A Bit About Me
I’m a versatile Operations Manager with a proven track record in leading teams and optimizing processes. My expertise spans e-commerce strategy, SEO, technical support, quality assurance, sales, market research, and administrative support. I’ve driven sales growth, enhanced customer engagement, and ensured smooth operations, all while improving online visibility and client satisfaction.
Work Experience
Technical Support Representative
Dexcom
2021 - 2024
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Inbound Call Support
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Book Orders
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Admin
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Update Customer info
Quality Assurance Specialist
Executive Boutique
2017 - 2021
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Monitors call
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Listen and Audit Call
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Attend Weekly Business Review
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Coach agents
Sales Representative
Executive Boutique
2016 - 2017
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Outbound Calls
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Appointment setter
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Update Customer Info
Market Researcher
Survey Sampling International
2014 - 2016
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Conduct Survey
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Call Support
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Admin
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Email Management