Top Skills
Sales Representative
Team Leader
Admin
Financial Representative
A Bit About Me
Hello, I’m Yasser, I live in Alexandria, Egypt, I’ve been engaged with the BPO field for over 8 years. I find Customer Service and Sales are the backbone to any successful enterprise. This field has taught me important values that I live by such as, Commitment, Integrity, Diversity, and Adaptability. These values have impacted my personal and business life positively. I’m still eager to learn, develop, and gain more value throughout my career
Work Experience
Sales Operator
Tom's Pest Control
2023 - 2024
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Sell Pest control to clients
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Actively listen to client's concern
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Admin
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Sharing best practices to the team
Team Leader
Walmart
2022 - 2023
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Handle a team of customer support
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Provide coaching session
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Collaborate with other Team lead
Sales and Travel Advisor
AT&T
2020 - 2022
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Assist Customer with Billing issue
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Offer upselling products
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Held Escalation calls
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Offer discounts to customer
Financial Representative
WU
2016 - 2020
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Support clients with their Money transfer
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Handle team of financial representative
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admin